Naked Conversations through pg. 208 – Joe Aguila

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Again, more excellent reading through page 208, especially my favorite part in pages 205 -208, “First Couple’s Trouble.” As a PR major, I always learn about crisis communication, and in this case, the couple used blogging as a way to put away all the negative things being said about them by customers when they had to charge people for there once freeware software. Blogging had a huge affect for them because they were able to communicate effectively through blogging letting customers know why they did what they had to do, to help them understand they situation better through a business aspect, and it worked. kudos to blogging!

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